By CBS Minnesota on 04/25/2017
"...Only 2 percent of those were investigated in person last year. And less than 10 percent of complaint allegations from the public had on-site investigations. That means the rest are handled without an investigator ever stepping foot into a facility. ..."
Read the entire article: http://minnesota.cbslocal.com/2017/04/25/elder-abuse-neglect-reports/